Texas Bookman is a remainder wholesale company. A Resale Number and Tax ID are required. We must have proof of your business status and documentation for audit purposes. We cannot ship your order until we receive these documents.
Ordering via our website is convenient but you can fax your order to (214) 678-6699 or phone it in by calling 1-800-566-2665 and asking for the Order Department. Our offices are open Monday - Friday, 8:45 - 4:15 PM, CST. You may also e-mail your order to us at firstname.lastname@example.org.
Or you can mail in orders to:
The Texas Bookman
2700 Lone Star Drive
Dallas, Texas 75212
All payments should be sent to our Accounts Receivable department located at:
Attn: Kathryn Williams
5803 E Northwest Hwy
Dallas, TX 75231
Any questions regarding your account terms, payment or payment methods including wire transfer information should be directed to Kathryn at email@example.com or 800-368-1804 or 214.360.0833 – ext. 1078.
Within the US, we have very good rates with UPS, FedEx and a number of LTL companies. If you do not have a preferred shipping method, we will ship your order the cheapest way by surveying all of these companies for the best rate.
For shipments going overseas, we prefer that you have an established account with a freight forwarder. However we work with a few freight forwarders and would be happy to send you their information.
British Consolidation – We offer a door-to-door consolidation for $0.50 (£0.32 as of 11/2013) per pound weight.
Books are sold on a non-returnable basis however sometimes items are damaged in shipping and we are here to make it right. Please call our customer service department at 800-566-2665 or 214-678-6680 to report the damage item(s). DO NOT RETURN ANY ITEM WITHOUT PRIOR APPROVAL FROM CUSTOMER SERVICE. Any items returned without authorization will not be issued credit and will remain on your account.